Privacy policy

This Privacy policy (the "Policy") is an integral part of Crowdlending Europe AB, Org-Nr: 559521-5350 ("Crowdster" or "the Company") Terms of Use and pertains to the processing of personal data within the company. The Policy describes how Crowdster collects, processes, and protects your personal data. It applies from the moment it is published on Crowdster.eu. Updates to the Policy will be published on Crowdster.eu, and investors will be notified via email in case of significant changes.

1. Data controller

Crowdster is the data controller and is responsible for the processing of personal data carried out via the platform and within the scope of the services provided under the Terms of Use. The Company ensures that processing is conducted in accordance with the principles set out in this Policy.

2. Personal data processed by Crowdster

When you create an account on Crowdster's platform and accept the Terms of Use, you agree to share some of your personal data with Crowdster and consent to its storage on our servers in Sweden or other countries inside or outside the EU/EEA.

2.1 Information provided by investors

Crowdster collects and stores information provided upon registration and through platform usage, including:

• Email address, and in some cases, phone number and full name.
• If an investment is made, personal identification number, bank account details, and registered address.
• Platform usage data, including completed or canceled reservations, investments, and other activities linked to your account.
• Payment information related to investments, including distributions, amortization, interest payments, and refunds.
• Documentation required for anti-money laundering (AML) and counter-terrorism financing compliance, such as identity verification and proof of address.

2.2 Automatically collected information‍

When using the platform, Crowdster automatically collects data such as connection details, page view statistics, IP addresses, traffic logs, and standard web log information.

2.3 Information from third parties

Crowdster may obtain additional information from third-party sources, such as credit agencies, courts, or authorities, as permitted by applicable laws.

3. Use of personal data

Personal data is processed for the following purposes:

• Providing access to the platform and its services.
• Customer service and communication regarding accounts and investments.
• Sending updates on new investment opportunities and platform changes.
• Ensuring the platform operates securely and efficiently.
• Preventing unauthorized use and investigating security incidents.
• Marketing of Crowdster products and services.
• Compliance with legal obligations, including AML and sanctions screening.

4. Cessation of processing

If you do not wish to receive investment offers or marketing, you may opt out by contacting hello@Crowdster.eu. Revoking consent may result in restricted access to the platform and services.

5. Disclosure of personal data

Crowdster does not sell personal data to third parties for marketing purposes. Data may be shared with:

• Future subsidiaries of Crowdster for service provision and compliance purposes.
• Subcontractors, IT providers, payment processors, and other service providers.
• Authorities or law enforcement when required by law.
• Potential acquirers in case of business transfers or mergers.

6. Cookies and tracking technologies

Crowdster uses cookies and similar technologies to enhance user experience. For more details, see the Cookie Policy at https://www.Crowdster.eu/legal/cookies.

7. Access, review, and modification of personal data

Users can review and update certain personal data via account settings. For corrections or deletions, contact Crowdster customer service.

8. Data transfers outside the EU/EEA

Personal data may be stored and processed on servers inside or outside the EU/EEA. Crowdster ensures adequate protection when transferring data outside the EU.

9. Account termination and data retention

Users may request account closure, after which data will be deleted in accordance with legal requirements. Some data may be retained for legal or regulatory purposes.

10. User rights

Users have rights under applicable data protection laws, including:

• Right to access personal data.
• Right to correct inaccurate data.
• Right to request deletion (subject to legal limitations).
• Right to restrict processing.
• Right to data portability.
• Right to object to processing, including for marketing purposes.
• Right to withdraw consent at any time.

11. Contact information

For inquiries regarding data processing or to exercise your rights, contact hello@Crowdster.eu. Complaints can be submitted to the Swedish Data Protection Authority (Integritetsskyddsmyndigheten) at https://www.imy.se/.

‍